Find answers to common questions about our thumbnail design and video editing services
You can place an order through multiple methods:
Make sure to include: Your channel name, thumbnail/video requirements, reference images, and any specific details.
For the best results, please provide:
The more details you provide, the better we can match your vision!
Our standard delivery times are:
Delivery time starts once we receive full payment and all required materials. We'll provide regular updates during the process.
Completed files are delivered through:
We deliver files in multiple formats:
Our pricing varies based on complexity:
Exact pricing is quoted after discussing your specific requirements. We accept payments via Google Pay, UPI, PayPal, cryptocurrencies, and other methods listed on our payment page.
Our refund policy is as follows:
We always work to resolve issues before considering refunds. If you're not satisfied, we'll revise until you're happy. Read our full policy in the Terms & Conditions.
Yes! We offer unlimited revisions within the scope of the original request. This means:
What's not included:
Major changes may require an additional fee, which we'll discuss before proceeding.
We offer unlimited revisions until you're 100% satisfied! There's no cap on the number of revisions.
Our revision process:
Tips for effective revisions:
We deliver thumbnails in standard YouTube dimensions:
For YouTube, we recommend 1280x720px as it's the standard thumbnail size. All thumbnails are optimized for fast loading without quality loss.
Need different dimensions? Just let us know your platform requirements!
Yes! Source files are available for an additional fee:
What's included in source files:
Note: Some fonts and stock assets may have licensing restrictions.
No, you don't need an account! You can order directly through:
Benefits of creating an account (optional):
To create an account, simply register on our website or ask us during ordering.
You can track your order through:
Typical timeline: 24 hours for first draft, then revision cycles as needed.
You can always message us for a status update - we respond within a few hours!
We use industry-standard professional software:
We stay updated with the latest versions and design trends to ensure your thumbnails look modern and professional.
Absolutely! We specialize in various thumbnail styles:
Provide examples of thumbnails you like, and we'll match that style. We also analyze trending thumbnails in your niche for optimal click-through rates.
Provide detailed requirements and reference images. The more details you give, the better we can match your vision.
Order at least 2-3 days before you need the thumbnail. This allows time for revisions without rush fees.
Share thumbnails you like (even from competitors). This helps us understand your style preferences instantly.
Consolidate all feedback in one message. Be specific about what you want changed for faster turnaround.
Can't find the answer you're looking for? Our support team is here to help 24/7!
Average response time: Under 1 hour | 24/7 Support Available