THUMB PRO

Thumb Pro ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our thumbnail design and video editing services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services. We reserve the right to make changes to this Privacy Policy at any time. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

We collect information that you provide directly to us, as well as information automatically collected when you use our services:

Note: We do not collect sensitive personal information such as race, religion, or political opinions unless voluntarily provided by you in project briefs.

We use the information we collect for various purposes, including to:

• Provide and maintain our services – Process your orders and deliver completed designs
• Communicate with you – Send order confirmations, updates, and respond to inquiries
• Process payments – Complete transactions through secure third-party payment processors
• Improve our services – Analyze usage patterns to enhance user experience
• Ensure security – Protect against fraudulent or unauthorized activity
• Legal compliance – Fulfill legal obligations and resolve disputes

We may share your information in the following situations:

• Service Providers: We may share information with third-party vendors who perform services on our behalf (e.g., payment processors, email services).
• Legal Requirements: We may disclose information if required by law or in response to valid legal processes.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with third parties when you have given us explicit consent to do so.

International Transfers: Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Remember your preferences and settings

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information under certain circumstances
• Objection: Object to processing of your personal information
• Data Portability: Request transfer of your data to another organization
• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your information

To exercise these rights, please contact us using the information below. We may need to verify your identity before responding to your request.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Our Security Measures Include:

• Secure socket layer (SSL) technology for data transmission
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure payment processing through reputable third-party providers

Our services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.

If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.